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Customer Service Customer Service
CUSTOMER SERVICE
We are determined to establish and maintain a formidable reputation for providing exceptional customer service by ensuring;
- Top quality workmanship and componentry – always!
- Value for money – our rates are highly competitive and are commensurate with the standard of work we produce.
- A straightforward, pragmatic, but friendly approach
- Responsiveness – whether that be a phone call, an email, a WhatsApp message, or an urgent call for assistance from the track.
- Understanding – of your individual needs, your category and/or championship and of course your budget.
- Transparency – in all that we do, including our pricing.
- Effective and continuous communication – throughout the project or season.
- Independent technical advice - based on our wealth of experience across many engine platforms from Historic F1, Le Mans 24 Hour and WEC to the assembly of the most advanced racing power units available.
- Collaborative working or full turnkey project management from conceptualisation to delivery of the finished component or powertrain.
- Confidentiality – what goes on in our build room, dyno, or computer screens will remain secure and private.
- Customer satisfaction – without question.
- And a sincere desire to build a lasting and mutually beneficial relationship.
CUSTOMER SERVICE
We are determined to establish and maintain a formidable reputation for providing exceptional customer service by ensuring;
- Top quality workmanship and componentry – always!
- Value for money – our rates are highly competitive and are commensurate with the standard of work we produce.
- A straightforward, pragmatic, but friendly approach
- Responsiveness – whether that be a phone call, an email, a WhatsApp message, or an urgent call for assistance from the track.
- Understanding – of your individual needs, your category and/or championship and of course your budget.
- Transparency – in all that we do, including our pricing.
- Effective and continuous communication – throughout the project or season.
- Independent technical advice - based on our wealth of experience across many engine platforms from Historic F1, Le Mans 24 Hour and WEC to the assembly of the most advanced racing power units available.
- Collaborative working or full turnkey project management from conceptualisation to delivery of the finished component or powertrain.
- Confidentiality – what goes on in our build room, dyno, or computer screens will remain secure and private.
- Customer satisfaction – without question.
- And a sincere desire to build a lasting and mutually beneficial relationship.
